Shopify Maintenance and Support Services
Running a Shopify store means a steady list of small jobs. Our Shopify maintenance and support plans give you a reliable team for changes, fixes and checks, every month.
- Free, written quote
- Built on staging first
- Support after launch
About our Shopify maintenance service
What the work covers, who it suits and what changes after it is done.
Shopify takes care of hosting and security for you, but your Shopify store still needs regular work. New banners for a sale, a section that broke after an app update, a product page that needs a new block, a theme update waiting to be installed, and checkout issues reported by a customer all need someone who knows Shopify.
Our Shopify maintenance service gives you that person without a full time hire. You send requests whenever you need them, and we handle them in order of priority. We also run regular checks on speed, broken links, apps and theme health, and tell you about problems before customers notice them.
Before big sale periods such as Black Friday, Diwali or end of season sales, we help prepare your Shopify store with banners, discount setups, speed checks and test orders.
What our Shopify maintenance plans include
Changes, fixes, health checks and sale prep every month.
Theme and Content Changes
Banners, sections, pages and product page changes made on request.
Bug Fixes
Broken layouts, app conflicts, cart issues and display problems found and fixed.
App and Theme Health Checks
Regular review of installed apps, leftover code, theme updates and errors.
Speed and Link Monitoring
Monthly speed checks and broken link scans, with fixes for anything that slips.
Sale Season Preparation
Discounts, banners, landing pages and checkout tests before big sales.
Monthly Report
A short summary of work done, issues found and suggestions for the next month.
What Shopify maintenance looks like each month
A health check, your requests and a short monthly report.
Each month starts with a quick health check of your Shopify store. We review recent app updates, look for JavaScript errors, test the cart and checkout flow, scan for broken links and record speed for key pages.
Then we work through your requests. These can be anything from a new banner for a sale to a new landing page, a change in the product page layout or a fix for something a customer reported.
At the end of the month you get a short report covering what was done, what we found and what we suggest next. Shopify maintenance becomes a simple routine instead of a scramble when something breaks.
Handling apps and theme updates
App updates and theme versions handled on a safe copy.
Apps change often. An update can add new scripts, change how a widget looks or conflict with another app. As part of Shopify maintenance we keep an eye on installed apps and remove leftover code from apps you no longer use.
Theme updates bring fixes and new features, but they also need care when your theme has custom changes. We test updates on a duplicate theme, carry over your customizations and publish only when everything works.
Keeping apps and themes in good shape protects your Shopify store from slowdowns and display bugs that can hurt sales.
Preparing for big sales
Discounts, banners and test orders ready before the rush.
Sale periods bring the highest traffic and the highest stakes. A broken discount code or a slow page during Black Friday can cost a large share of the month's revenue.
Our Shopify maintenance plans include sale season preparation. We set up discount codes and automatic discounts, create sale banners and landing pages, check stock settings and run test orders well before the sale starts.
During the sale we stay available for urgent fixes, which lets your team focus on marketing and customer service.
Ready to get started with Shopify maintenance?
Share your website link and what you need. You get a clear scope, price and timeline, free and with no obligation.
A reliable Shopify team without hiring
Developer help without the cost of a full time hire.
Hiring a full time Shopify developer is expensive for most growing brands, and freelancers are not always available when you need them. A monthly Shopify maintenance plan sits in between.
You get a team that knows your Shopify store, its theme and its apps, and that can act quickly because the history of every change is already documented.
Plans can grow with you. As your store adds products, markets or sales channels, the plan can include more hours and more regular checks.
Shopify maintenance for growing brands
More products and campaigns, handled with a steady process.
As a brand grows, the Shopify store becomes busier. More products, more campaigns, more apps and more team members all mean more chances for small issues to appear.
A Shopify maintenance plan gives you a steady process for handling that growth. Requests are tracked, changes are tested on a duplicate theme, and nothing goes live without your approval.
Many brands find that having a dedicated support team also speeds up their marketing, since new landing pages and campaign changes can go live quickly.
Talk to a real person
Have a question about Shopify maintenance?
Message us on WhatsApp or send the form. Someone from our Shopify team replies within one business day.
How Shopify maintenance plans are structured
Support hours, health checks and faster response on bigger plans.
Each plan includes a set number of support hours per month, regular health checks and a monthly report. Larger plans include faster response times and more hours for design and development work.
You can send requests at any time, and we schedule them by priority. Urgent issues that affect sales always come first.
If you need a bigger project during the month, such as a new custom section or a redesign of a page, we quote it separately so your regular Shopify maintenance hours stay available for daily needs.
What is not included in Shopify maintenance
Clear limits that keep monthly bills free of surprises.
Clear limits help both sides. Shopify maintenance plans cover small and medium changes, fixes, checks and support. Large projects, such as a full redesign, a custom theme build or a store migration, are quoted separately because they need dedicated time and planning.
App subscription fees, theme licences and Shopify plan costs are paid directly by you, since they are linked to your Shopify account.
If a request does not fit your plan, we tell you before starting and give you a quote, which means there are never surprise charges at the end of the month.
This clarity is a big part of why our Shopify maintenance clients stay with us month after month.
Focus on selling, we will handle the rest
Your team sells, we take care of the theme and apps.
Every Shopify store owner knows the list: a banner to update, a broken section to fix, a new landing page for next week's campaign, an app that suddenly looks wrong. Each task is small, but together they eat hours that should go into growing the business.
Shopify maintenance turns that list into a simple message to us. We handle the work, test it properly and let you know when it is done, without you needing to learn theme code or chase freelancers.
Over time, the regular checks also catch problems early: slow pages, broken links and app conflicts are fixed before they affect sales.
Tell us how your Shopify store runs today, and we will suggest the plan that fits your workload.
Getting started with Shopify maintenance
A review, access and a first month that clears the backlog.
Starting a plan is simple. First we review your Shopify store, its theme, its apps and any open issues, and agree on the plan size that fits your needs.
Next, you give us staff access with the right permissions. We create a duplicate theme for safe testing and set up a shared list for your requests.
In the first month we usually fix any outstanding issues and complete a health check, which gives your Shopify store a clean starting point.
From then on, Shopify maintenance becomes routine: you send requests, we complete and test them, and each month ends with a short report.
Most clients find that within a few weeks, the long list of small Shopify tasks has disappeared, and new requests are handled as they come in.
Shopify maintenance for agencies
White label support that keeps agency clients happy.
Agencies that build Shopify stores for clients often struggle with what comes after launch. Clients need ongoing changes and fixes, but keeping developers available for small tasks across many stores is hard to manage profitably.
We provide white label Shopify maintenance for agencies. Your clients keep dealing with you, while we handle the day to day theme changes, fixes, app checks and monthly reports behind the scenes.
Reports can carry your agency's brand, and we follow your processes for requests, approvals and communication.
This lets agencies offer a reliable monthly service to every client, creating steady recurring revenue without hiring extra developers.
If you run an agency and want a dependable Shopify maintenance partner, we can start with one or two client stores and grow from there.
How our Shopify maintenance process works
Review the store, work on request, report every month.
Store review
We review your Shopify store, theme, apps and pending requests, and agree on a monthly plan.
Work on request
You send tasks by email or WhatsApp, and we complete them on a duplicate theme first.
Monthly check and report
We run health checks every month and send a short report with next steps.
Why choose SiteAuditHub for Shopify maintenance
Why brands keep us on as their Shopify team.
A team that knows your store
No more explaining your setup to a new freelancer every time.
Requests on WhatsApp or email
Send a task the moment you think of it, and we take it from there.
Sale ready, every season
Discounts, banners and speed checks prepared well before the rush.
Predictable monthly cost
One clear plan instead of surprise bills for every small change.
Free tool: Broken Link Checker
Find broken links on your Shopify store for free with our broken link checker.
Further reading: Shopify's guide to theme updates explains how theme versions and updates work.
Shopify maintenance FAQs
Can't find your answer? Ask us directly and get a reply within one business day.
Ask on WhatsAppShopify handles hosting and platform security, but your theme, apps and content still need care. Apps update, themes get new versions and small issues appear over time.
You can send tasks by email or WhatsApp. We confirm each request and keep you updated until it is done.
Issues that stop sales, like a broken cart or checkout problem, are handled first. We agree on response times when we set up your plan.
Yes. Most plans are used for exactly that: banners, sections, product page changes and new landing pages.
No. Plans run month to month, and you can change or stop the plan when your needs change.
Yes. We support standard Shopify and Shopify Plus stores, including checkout customization where the plan allows it.
This depends on the plan you choose. We explain the terms clearly before you start your Shopify maintenance plan.
Yes. Basic SEO tasks such as titles, descriptions and redirects can be included, and larger SEO work is available as a separate service.
Yes. You can move to a bigger or smaller Shopify maintenance plan at the start of any month.
Yes. We can receive tasks in tools like Trello, Asana or ClickUp if your team already uses one.
Yes. Every Shopify maintenance plan includes a short report of completed tasks, checks and suggestions for the next month.
We review your Shopify store, agree on a plan, get staff access and begin with a health check and any urgent fixes.
Typical tasks include banner and section updates, new landing pages, product page changes, menu updates, app setup and removal, bug fixes, speed checks and help with sale preparation. If a request is larger than the plan allows, we quote it separately.
This depends on the plan. Some plans allow a small carry over, while others are reset each month. We explain the rule clearly before you start, so there are no surprises.
Yes. We can run short training sessions on the theme editor, products, collections and discounts, so your team can handle simple updates and save plan hours for more complex work.
Yes. Regular checks look for broken links, JavaScript errors, slow pages and app problems, and we fix issues we find as part of the plan.
Yes. If your business has a quiet season, you can pause or downgrade the plan and restart when you need more help.
Our regular hours are Monday to Friday. For planned launches or big sales, we can arrange cover outside these hours in advance.
Yes. Installing, configuring and styling new apps is a common maintenance task. We also check how each new app affects speed and suggest lighter options when a cheaper or faster alternative exists.
Yes. Smaller stores often have no technical person on the team, which makes a small monthly plan a simple way to keep the Shopify store updated, fixed and ready for sales without hiring anyone.
Yes. We keep a consistent team on each store, which means the people handling your requests already know your theme, apps and preferences.
Get a free quote for Shopify maintenance
Tell us what you need and we will reply with a clear scope, price and timeline. No obligation.
We usually reply within one business day.
Working hours
Monday to Friday, 10am to 6pm IST